It's nearly impossible to upload anything on here and when you do you're forced to crop causing the files to lose quality and unreadable. You have the right to decline a telephone hearing and ask that it be rescheduled in person at a future date. Beer, wine, liquor, cigarettes or tobacco. Note: Uploaded documents must be of good quality for the Agency to review. We will share this plan as soon as it has been finalized. Once an organization has registered, its users can login and review existing grant applications or start a new application from the Grants Gateway Home page. of EAF grants usually do not need to be paid back to HRA. On android, goto "Settings" "Apps" or "Manage Apps" tab. My recertification is due June 2nd 2022 the app says l'm due but doesn't let me recertify. We have received a federal waiver that allows issuance of SNAP benefits without an interview, provided that. Applicants for a One Shot Deal/Emergency Grant for rent arrears are no longer required to apply for ERAP to be eligible for a one shot deal. HRA offices (called Job Centers) are open. For participating stores, please click. Hi, I am getting a message that i must recertification by oct2022 but my app says that i am not due for recertification when i press the link. Details about this call are sent separately for those who have expressed an interest in joining. As a result of these consolidations, we are advising New Yorkers to apply for public benefits online at ACCESS HRA in order to prevent unnecessary visits to an HRA center. The updates improve provider and client ability to monitor applications, view appointments, update case information, and more. This expansion is also very important for noncustodial parents who are required to make court-ordered child support payments. Access the Application using the Application Search. If you request the hearing within 10 days of the date of the notice, you can get aid continuing. Aid continuing means your benefits should continue unchanged until the hearing decision is made. As always, thank you for your continued partnership in serving New Yorkers in need, particularly now when our clients need us more than ever. Any identified errors must be resolved before the application can be successfully submitted. Phone call: 518-474-8781 or toll free 800-342-3334. The Pandemic Unemployment Compensation (PUC) increase to Unemployment Insurance Benefits (UIB) paymentsissubject to budgeting as unearned income for both Cash Assistance and SNAP, in combination with regular UIB payments. By not requiring our clients to come into our centers, we will continue to support social distancing and the safety of our clients and staff. If you havequalifying children under age 17, you can use the. We have received approval to waive signatures for SNAP applications taken by HRA staff over the phone for clients who have challenges using ACCESS HRA for application submission. The app was working fine now theyve changed it and cnt get in.. not even one time. This expansion is especially important for noncustodial parents who are required to make court ordered child support payments. The items listed below are recent waiver requests made to the State and their current status: Waiver of the 45-day wait period for Safety Net Cash Assistance applications. This information is not intended to create, and receipt of it does not constitute, an attorney-client relationship. COVID-19 Resources, Housing Programs & Services, Rent Relief: Under COVID-19. If you have a CA or SNAP case, you can only update your profile every 24 hours. This section will be updated regularly as we continue to receive questions. %%EOF
This is the first time since 1975 that the food stamps program has seen a boost in purchasing power. For more information, go to, -For information about making a child support payment, see mail and online options. This expansion is especially important for noncustodial parents who are required to make court ordered child support payments. This app needs a PROFESSIONAL to actually code it. NYC residents can apply for benefits, manage their case, and much more! Request a Fair Hearing right away! Unable to connect to system is the message I get. 5 0 obj In addition, all non-COVID medical discharges are accepted 7 days a week for the duration of the pandemic. Complete the Project Site Address and Program Specific Questions forms. For HASA clients who cannot or do not want to apply online, we strongly advise them to call the Service Line at (212) 971-0626for help rather than traveling to an office. Help with cash assistance: Cash Assistance is a twice a month cash grant that recipients can use to meet basic needs. Data privacy and security practices may vary based on your use, region, and age. as the password. These waivers should continue to allow for clients to limit their need to come in to our Centers even when the City and State begin to lift some stay at home orders. about why the census matters more than ever! The Payments section of NYCACCESSHRA lets you view upcoming and . So we made it easy to get in contact with the support team at Department of Information Technology And Telecomm, developers of NYC ACCESS HRA. It only takes a few minutes and you can do it from home: visit. You can take a photo of each document or . If you need help applying for HRA benefits or with a cash assistance/welfare or SNAP case, including a fair hearing, call The Legal Aid Societys Access to Benefits helpline 888-663-6880 on Monday through Friday from 10:00 a.m. to 3:00 p.m. %PDF-1.5
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Access HRA is currently the preferred way to apply for a One Shot Deal, since no in-person applications are being accepted at this time. Home Visit Needed (HVN) clients are receiving regular wellness check-in calls from HRA staff. While many people will receive their payments through direct deposit or mailed checks, those who were not required to file a federal income tax return for 2018 or 2019 will need to take additional steps. CA referrals to OCSS have been pushed out until June. On the Grants Gateway home page, clickthe. Having an ACCESS HRA account has many benefits. HEAP heating season has been extended, and the HEAP program is accepting applications until June 30, 2020. Effective Wednesday, April 22, 2020, we have changed our processes at isolation sites to conform to the new NYS Department of Health guidance about the length of the isolation period. To become an authorized representative, service providers will need to obtain a signed copy of. Follow the NYC ACCESS HRA iOS app troubleshooting guide Here . The NYC Department of Social Services Human Resources Administration (HRA) recently announced several new features to ACCESS HRA, their web-based and mobile platform providing SNAP and TANF recipients easy access to HRA benefits. 30 0 obj
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In certain circumstances, you can also apply over the phone or request an in-person visit. All Rights Reserved. Click the Applications link touse thesearch feature andlocate your organization's existing applications. If the client is experiencing food insecurity appropriate referrals are made for home delivered food as needed. upcoming Recertification dates. of the following conditions have been met: the applicants identity has been verified; and. Thank you for your review! . No Medicaid case will be closed for failure to renew or failure to provide documentation. Save my name, email, and website in this browser for the next time I comment. Thank you for your review! LTE/3G/2G (auto connect). The three options are: Cash Assistance, One Shot Deal, or Child Care without Cash Assistance (CILOCA). Under the federal waiver, interviews will still be required if any of the information submitted is unclear or cannot be verified through separate data matches. We are aware of problems that were experienced previously due to increased volume and these issues have been resolved. In New York City, all active cases will be extended. Visit ACCESS HRA and log-in 2. At the hearing, a judge will hear the case and decide if HRA made a mistake. Click here for a chart on the impact of various COVID-19 programs. Renewals will be extended for 12 months. Select 'Request Special Grant,' located on the left-hand side; Identify the special grant you are requesting, complete the request and submit . Log in to the Grants Gateway with an appropriate role. You can perform the following task online, as shown by the category below: With an ACCESS HRA account, you can perform the following tasks online regarding the NYC SNAP program: Additionally, with your ACCESS HRA account, you can perform the following tasks online regarding the NYC Cash Assistance Program: Also, you can perform the following tasks online regarding the NYC Medicaid program with an online ACCESS HRA account: Lastly, your ACCESS HRA account, you have the option to perform the following tasks online regarding the Fair Fare NYC program: Follow the instructions below for help logging in to your ACCESS HRA online account. We also want to remind service providers that while the SNAP and Cash Assistance signature waiver is limited to use by HRA employees, applications can be submitted by community organizations on behalf of clients by serving as an authorized representative for the client. For details on Restaurants that take food stamps in New York, click here: What Fast Food Restaurants Take SNAP in New York? View a list of submitted and outstanding eligibility documents. Any retroactive UIB/PUC issued is considered a resource for SNAP in the month it is received, but due to Broad Based Categorical Eligibility, most SNAP households are not subject to a resource test. For individuals who are being released from Rikers and other facilities, DHS is working with our partner agencies to ensure appropriate placement, including placing some into DHS shelters. As a clarification to the information which was provided in last weeks communication, clients can apply for emergency assistance grants as well as ongoing Cash Assistance through ACCESS HRA. Download ACCESS HRA Mobile App; New York City Food Stamps FAQs; Benefits of ACCESS HRA Account. The information in this document has been prepared by The Legal Aid Society for informational purposes only and is not legal advice. Rental/Emergency Assistance AND Ongoing Cash Assistance Benefits. City FHEPS is one of the programs that provides ongoing rental assistance. Then confirm "Reset Network Settings". Detailed instructions will be available in the Request for Proposals (RFP) or alternative solicitation document. The requirements of individual grant opportunities vary by State agency and program. Not only does the census determine funding for our schools and affordable housing, but it also impacts funding for hospitals, emergency services, and critical healthcare programs. I was wondering if you could help me? The Human Resources Administration (HRA) ACCESS HRA website and free mobile app allow you to get information, apply for benefit programs, and view case information online. Referral form with instructions. With an ACCESS HRA account, you can perform the following tasks online regarding the NYC SNAP program . Subscribe to The Legal Aid Society's newsletters for campaign updates, case victories, client stories, and more. Thanks. If you or anyone you know is new to this online resource, or needs a refresher, you can find a copy of our, . The Biden administration has announced a major increase in SNAP benefits. Retroactive UIB/PUC is also considered a lump-sum payment for Cash Assistance which may make a household ineligible for a period of time. All clients are advised of availability of Narcan for free with no prescription at local pharmacies. The form must be complete, signed and dated by both parties. Help to prevent eviction: HRA also helps to prevent evictions. 2021-2022 New Rhino, LLC. You may have to pay a utility debt grant back, and you will have to sign a repayment agreement if your income is higher than what HRA would give you . Step Two: During the course of completing the SNAP application, you will be asked to indicate if an Authorized Representative has been appointed to represent the individual. Requests to open a case take longer. Former SSI recipients and any discontinued Temporary Assistance/Medicaid cases that require a separate Medicaid eligibility determination will have Medicaid coverage extended. For non-MAGI determinations, rebates are not countable as income and are an exempt resource for 12 months. If you entered the correct email address/username and password, you will be automatically taken to your ACCESS HRA account page, as shown below. . Update case information, including mailing address, phone numbers and/ or preferred language. endstream
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Please check back soon. ACCESS HRA mobile - your benefits on-the-go! Wrongful Convictions, Appeals, Clemency & Sealing, Empowering People with Disability & Health Issues, Lifting the Voices of Children & Adolescents, Supporting Survivors of Violence & Navigating Divorce, What You Need to Know About Cash Assistance From the NYC Human Resources Administration (HRA), By computer or smart phone You can apply for cash assistance (also known as welfare or public assistance or PA) and Supplemental Nutrition Assistance Program benefits (SNAP, formerly food stamps) online at, By paper application You can complete a paper application and send it to HRA by mail. The Appointment section of NYCACCESSHRA lets you view appointments that are upcoming, missed, or completed. HRA released ACCESS HRA, and in the years following has worked on improving it and developing a mobile app for greater convenience. We hope this post on ACCESS HRA Login was helpful. Once you are on the homepage you will need to locate the Apply Now/Log In button, which is usually located in the middle part of the site (see image below). 2022 Update, Extra Food Stamps for New York November 2022, SNAP (Food Stamps) / Cash Assistance (CA) case status, Required documents for your SNAP (Food Stamps) or Cash Assistance (CA) case or Fair Fares NYC application. Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. TRYING TO RECERTIFY PAGES JUST KEEP CRASHING OR DONT OPEN AT ALL. Here are the mostfrequently asked questionsabout the New York Food Stamps program: New York SNAP benefits will soon increase by more than 25% the largest single increase in the programs history. Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. View Case Details and EBT Click here to sign up TODAY! Copyright 2022, Supportive Housing Network of New York Site by HSS, Racial Equity in Supportive Housing (RESH). If checks via telephone are not possible, home visits are occurring for Adult Protective Services, HIV/AIDS Services, and Home Care Services Program clients. click "Force Stop". The app is limited to accessing the photos folder on my Samsung Galaxy. The Substance Use program is also conducting client check-in calls. Weve provided all of our emergency food providers with information about grab and go meals and how to implement social distancing at food pantries. You will have 12 months to repay it. the Supplemental Nutrition Assistance Program (SNAP) Authorized Representative Request Form (LDSS-4942), https://www1.nyc.gov/site/hra/help/burial-assistance.page, Driver License Suspension Request or Challenge, Mistake of Fact and/or Exempt Money Claim, Department of Taxation and Finance Challenge. HRA must respond to your application in writing within 30 days if you are applying for: HRA must respond to your application in writing within 45 days for cash assistance if you have no child under age 18 living with you (and in some cases even if a child is living with you). 48 0 obj
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Let's do better terrible app. Moving an additional 1,000 single adults from congregate shelters to commercial hotels each week. You can also call EBT Customer Service at (888) 328-6399 for account information or to request that a replacement Electronic Benefit Transfer (EBT) card for SNAP or Cash Assistance be mailed to you. 2022 The Legal Aid Society. By paper application - You can complete a paper application and send it to HRA by mail. Once you have been approved for SNAP,heres whatyou have to do to maintain your eligibility for benefits. It just keeps saying almost done. These forms are required for all grant applications. If you would like to apply for child support services, you can get an application by: CALLING the NYS Child Support helpline at 888-208-4485 to have an application mailed to you. zPay stubs and Statement of Tips from the last 30 days zW-146E Excess Rent & Third Party Proof of Income To apply for Cash Assistance, a client does not need to apply for an emergency grant, but we do ask questions during the online application process in order to make sure that an emergency grant is not needed to ensure the financial security of the clients. Click on the Log In button to proceed with the process. New York SNAP EBT is not associated with a government agency. so that we can ensure you have the most current and accurate information available. Although this waiver is more limited than we had requested and does not extend to community organizations, we are confident that this service will provide needed application assistance to clients. Upload is useless. hb```f``g`a``e`@ +PyxfKz''Hamh` SL@ While the Access Hra app no longer works on my phone, I was finally able to log-in via my desktop. The HEAP cooling season opened May 1, 2020 and runs through August 31st. We will continue to provide these updates weekly and encourage you to reach out to us at, SNAP benefit application signature waiver. The application process for an emergency assistance grant is the same process as those applying for Cash Assistance, go to https://bplc.cssny.org/pbm/covid-19-resources/cash-benefits/cash-assistance#cash-assistance-application-procedures. Each day we are expanding our ability to work remotely to expedite payments. Changes include the ability to apply for emergency assistance grants online via ACCESS HRA and the replacement of in-person interviews with telephone interviews. You lost your job or your hours are reduced, and HRA is still paying the same amount of benefits. Once there, you can perform a variety of tasks, including applying for: When you first log in to your ACCESS HRA account, you will see the page below. If an individual with a documented medical condition has not received a cooling benefit in the past 5 years (previously the lookback was 10 years) and does not have a working air conditioner newer than 5 years old, they may be eligible for an AC unit. 9/14/2022 Documents enotices. Find out more information, If you are interested in the location of a food pantry, please visit the. Clients can also get a card in person by going to the Over the Counter site at the following location: Please remind clients and constituents to complete the Census: ! For a copy of our previous communications, click on the following links: As a reminder, we have a standing informational call on. You can also track your Fair Fares NYC discount status, your Fair Fares NYC renewal period, or Access-A-Ride status. Only documents that are listed in the My Documents section were accepted by the Agency. To obtain further information regarding HRA burial/funeral services please visit: In response to the inquiries we have been receiving, we have created a Frequently Asked Questions section on our website for questions specifically related to systemic changes related to COVID-19. Call The Legal Aid Societys Access to Benefits helpline 888-663-6880 on Monday through Friday from 10:00 a.m. to 3:00 p.m. We are working with the State to develop a process to allow our staff to complete a SNAP application for our clients over the telephone. We encourage you to continue to reach out with questions to. Add your SNAP EBT card to Amazon and get FREE access to fresh groceries and FREE delivery on qualifying orders. This is information on applying for and keeping cash assistance (also known as welfare or public assistance or PA or cash assistance or CA), Medicaid, and Supplemental Nutrition Assistance Program benefits (SNAP, formerly food stamps). As a reminder, at this time there is a continuing moratorium on evictions. Required Documents The Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. Reminder: Nonprofit organizations must Prequalify to do business with New York State agencies before they can compete for State grants. Demonstrated compliance is suspended until further notice. The Cases section of the app lets you view the current status of your No negative case actions are being taken for missing appointments with the Office of Child Support Services. Effective April 1, 2020, the federal Able-Bodied Adults Without Dependents (ABAWD) work requirements for SNAP clients have been suspended. ESNA If you are not getting cash assistance from HRA, you will have to repay a rent arrears grant. HRA will call applicants who need an interview. Select the issue you are having below and provide feedback to NYC ACCESS HRA. How to Create a Mybenefits.ny.gov Account, Heres When New York Will get 25% SNAP Increase, See our detailed guide on the NYC ACCESS HRA App, What Fast Food Restaurants Take SNAP in New York, Get Free Admissions with New York EBT Card, How to Get a Replacement New York SNAP EBT Card, Free Christmas Assistance in New York (2022 Guide), New York Food Stamps Work Requirements (2023 Update), Click here for more on how to add your EBT Card to Amazon, Free Thanksgiving Dinner in New York (2022 Guide), Who Benefits from Food Stamps in New York? For an explanation of how to request these and troubleshoot problems, see below. Recently added a drop-in center near Lincoln Hospital in the Bronx, and continuing to have an open request for providers to add additional drop-in capacity. i5,XEsB&rmbjf?.Z7NSA/b8vMU$[g+oRU*ZUq/x{L*;f6U>_a%wJ6o.b-5Z3^} BbmzBi#2kj);}{I*n;5PYR/Fr=\7V,A%BYpj]>;C-~z9W22x.X#\wlD#?K\Tm;sTF#"HA_Ulk?[&),A(. These are located on our website, . zW-147 Letter to Landlord-Request for Residence Verification zDivision of Housing and Community Renewal (DHCR) Annual Registration Statement 5 Future Ability to Pay Shows how you can pay your housing cost each month going forward. Unable to open page is the message I get. DHS Isolation Sites and Non-COVID Hospital Discharges to DHS shelters. ho0e>RI5*:) Wm=rS ]6'HF wl"X6. Unlike the 15% increase in food stamps that was approved from January September 2021, the 25% increase in food stamps for 2021 is permanent. I can't send copies of the requested documents through your Access HRA mobile app. and complete the application on the individuals behalf on ACCESS HRA by doing the following: Step One: Once you have the signed and completed authorization in hand, create an account for the individual at nyc.gov/accesshra by selecting a username (this could be a username or email address), password and answering one security question. Click here for more on how to add your EBT Card to Amazon. Additionally, the following grocery storesaccept New York EBT through the Instacart mobile app: Aldi, Price Chopper Supermarket, Market Bistro, and Market 32are nowaccepting EBT for pickup and delivery via Instacart New York. If you have one or more of these emergencies you may qualify for help. HRA is still processing and issuing rental assistance checks. The Mayors Office has been working with MOIA and others to raise private dollars to offer funeral assistance to all eligible individuals regardless of their immigration status. xbF20EY/0K(vXXIGm]X\ g`l g=` k!
It is free and confidential. Balances After the 12-month period any portion of the stimulus payment remaining is a countable resource. For Benefits Plus subscription information visit: https://bplc.cssny.org/home/subscription_options. All grant applications must be submitted to the State by the advertised due date and time. While some households may be protected from evictions, all tenants are still responsible for rent and rent arrears. These client check-ins focus on COVID-related health issues as well as food insecurity. This is particularly important for those who work in the gig economy, who work largely as independent contractors and freelancers. ![[C,U`^U2[^ll3me>ssS`V3aLE P'.F\J9u
=@X9$T#/0(|( p?:'W+'/XL Tvjq%8?`z5\t7@'bXu. Here are some helpful workarounds that should work whenever NYC ACCESS HRA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. You can take a photo of each document or select an image from your camera . Providers can attend or request hands-on training on the portal by visiting the HRA Provider Tools page. This has been going on for three days. will simulate the Cash Assistance (CA) application process via ACCESS HRA. Review the application and conduct a Global Error Check at this point. Step Four: After submitting the SNAP application, IMMEDIATELY download the HRA Mobile Application at nyc.gov/accesshramobile. Help with emergencies: Examples of emergencies include having no cash, needing food or personal hygiene items (soap, diapers, toilet paper, masks); facing an electricity or gas shut-off; facing eviction. Clients with an active Cash Assistance case can submit a special grant request for rent or utility arrears via ACCESS HRA. Family Court is only addressing emergencies, such as child protection and domestic violence cases. The Human Resources Administration (HRA) ACCESS HRA website and free mobile app allow you to get information, apply for benefit programs, and view case information online. been met, then an interview will be required. Some of the grant goes to rent and utilities, and there are other special grants for furniture, clothing, storage fees, etc. ,or writing to the New York City Office of Child Support Services, PO Box 830, Canal Street Station, New York, NY 10013. Identify, and alert clients to, outstanding issues and upcoming actions needed. to waive signatures for SNAP applications taken by HRA staff over the phone for clients who have challenges using ACCESS HRA for application submission. On your device, goto "Settings" click "Apps" select "NYC ACCESS HRA app" click "Storage" click "Clear Data" option. Here is how to fix: Follow the NYC ACCESS HRA android app crash troubleshooting guide Here . Grant applications cannot be initiated from the Grant Opportunity Portal. New York City is taking steps to make sure every New Yorker has access to the food they need. You must request a fair hearing within 60 days of the date of the notice for public assistance and Medicaid issues, and 90 days for SNAP (Food Stamp) issues. Federal Stimulus Payments: Economic Impact Payments. We have also taken the following steps, with more to come: Stood up more than 7,00 isolation beds in commercial hotels for individuals with symptoms of COVID-19 or who have tested positive. Comprehensive information about ACCESS HRA Provider Portal can also be found in the Provider Portal User Guide. The Log In link can also be found at the top of the page. Since the app isn't working on my phone, I'm not able to upload documents. Even if you think you missed the deadline, you can still make the request. Cash Assistance special grant requests can now be submitted for additional grant types. Also, New York SNAP EBT cardholders can get 50% OFF Amazon Prime - which includes FREE 1-day shipping, unlimited TV and movie streaming, exclusive discounts on electronics, household items, and more. You can only upload photos. This means that you will receive this benefit increase indefinitely if you qualify. You can request a replacement card online at. Please wait and try again later." If you do not have an ACCESS HRA account,click herefor step-by-step instructions on how to create an account. Streamlined the process for families applying for shelter by eliminating in-person appointments and conducting interviews by phone. This is why the city is wasting tax money, hiring these hacks!!! Each document that you submit and is accepted by the Agency stays on the list for 60 days from the date it was accepted. Monitor the status of new applications, recertifications, and active HRA cases. This includes people who had no income. The State has determined that any case that is closed for failure to renew or failure to provide documentation that had Medicaid coverage on or after March 18, 2020 will be re-opened with coverage restored to ensure no gap in coverage. Supplemental SNAP benefits for households that received a SNAP benefit in March and/or April that was not at the maximum benefit level for their household size have been approved at the federal level and the State will automatically add these benefits to recipients EBT account in April and May. You can't even upload PDF files! The Profile section of NYCACCESSHRA provides you with the contact information and notification preferences you have previously provided to the agency. Toapply for Cash Assistance or a one-time emergency grant (one shot deal), clients will need to take the following steps: Select the Benefits link from the menu options on the homepage, Select the Cash Assistance option in the Select Application page, Identify any applicable emergency indicators and click Next. However, if a household applied for ERAP before 11/14/2021, they must wait for a determination before HRA can provide assistance for the arrears. We provide our readers with information on assistance benefit programs such as SNAP, TANF, WIC, and Medicaid. Having an ACCESS HRA account has many benefits. The ACCESS HRA website allows you to submit the following items online after you set up your ACCESS HRA account: Application for SNAP (Food Stamps) or Cash Assistance; Recertification application for SNAP (Food Stamps) or Cash Assistance ; Periodic report for SNAP (Food Stamps) Application for Emergency Cash Assistance, also known as a One Shot . The State will continue to identify cases and issue supplemental benefits for any cases that were not identified in the initial run either because of a late in April application or a delay in processing caused a delay in their regular SNAP issuance. To submit a Cash Assistance Special Grant Request, clients will need to: 1. If you receive the below benefits, the IRS already has your information and you will receive $1,200. Participating online stores now accept SNAP benefits for online orders and will deliver to you. ACCESS HRA mobile - your benefits on-the-go! Unemployment Insurance Benefits Supplement impact on eligibility. Or. ?_LY5a[8~4bZF.Ocn jj+Zc2mPw;: other mandatory information and verification has been provided and is valid: Social Security number (as already required by federal law), Gross non-exempt income (earned and unearned), Alien eligibility (as already required by federal law), Pursuant to the federal waiver, if either of these conditions has. These forms are required for most grant applications. Telephone applications and home visits can be requested by telephone or email and also by fax and mail. Clients applying for benefits should be opening a new account through ACCESS HRA and uploading documents through the ACCESS HRA mobile app. You can sign up for an upcoming session by clicking, is a three-part presentation that offers an overview of the ACCESS HRA client facing website andMobile App; and the Provider Portal case management tool. Courts are not open for non-essential services. For clients who have a child support sanction, they can restore Cash Assistance and Medicaid benefits by informing the NY City Office of Child Support Services that they are willing to comply with the child support program. Submitting documents does not mean that your documents prove the eligibility factor. Call 311 and complain. Eligibility requirements for Emergency Assistance grants remain the same. The HRA Special Services programs are conducting regular wellness checks via telephone when possible. You can take a photo of each document or select an image from your camera roll straight from this list. For CA Special Grants only -"ACCESS HRA Special Grant Request Summary." For CA Case Changes including Special Grants - "ACCESS . View upcoming appointments at HRA centers. Clients may authorize a representative to submit applications and communicate with HRA on their behalf. All Rights Reserved. If you are unable to immediately link to the case, please note that application registration only occurs on business days and there is occasionally a delay in the Application Registration process, so the application may have not been registered yet. My recertification is due September 20, 2022 the app says l'm due but doesn't let me recertify. See our detailed guide on the NYC ACCESS HRA App. The programmer of the app in Android is a hack and should be fired. View Case Details and EBT Balances . For some reason, the site wouldn't allow me to log-in (even after changing my password several times). Effective April 1, 2020, the federal Able . The upload wont access my files at all. The PDF form can be downloaded, If you were not able to join Tuesdays call, please find an audio recording. Please help get the word out as some of these schemes target our shared clients by posing as assistance with or opportunities to access public benefits and CARES stimulus payments. Department of Information Technology And Telecomm, NYC ACCESS HRA iPhone Issues and Solutions, NYC ACCESS HRA iOS app crashes, not working, errors, NYC ACCESS HRA on iOS has black/white screen, NYC ACCESS HRA Android App Issues and Solutions, NYC ACCESS HRA has errors/crashing/not working, NYC ACCESS HRA server network connectivity issues, Close and restart the NYC ACCESS HRA app on iPhone, Update NYC ACCESS HRA app to the Latest Version for iOS, Uninstall and reinstall NYC ACCESS HRA iPhone app, Update your iPhone to the latest iOS version. Ive uninstalled and reinstalled the app and it has been updated, I keep reseting my password but still tells me too many attempts. If you are a Benefits Plus Online subscriber, for additional information on the emergency assistance programs, refer to. New York SNAP EBT is reader-supported. Click the Forms Menu link. HRA access will not allow me to log in no matter what I do still nothing been locked for several months now please fix this situation ASAP!!!! These are resources that our City, communities, and front-line workers need now more than ever. The Payments section of NYCACCESSHRA lets you view upcoming and past payments for your case, such as payments made to your landlord, utility company, or to your EBT card. countable in MAGI based eligibility determinations. On March 27th, 2020, the federal CARES Act authorized a one-time payment of $1,200 to certain individuals. This page includes is information about steps you can take on your own, and what to do if you need help from The Legal Aid Society. SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any As we have reported previously, we have received a waiver of the State-set 180-day time limit for those living in Domestic Violence emergency shelter beds; and we are seeking an additional waiver to add new capacity. Child support appointments are being rescheduled for after June 1, 2020. Social Security retirement, disability (SSDI), or survivor benefits, Railroad Retirement and Survivor Benefits, If your benefit card for Cash Assistance and/or Food Stamps, was lost, stolen, or printed with incorrect information, you can get a replacement. We encourage organizations to sign up for an ACCESS HRA training webinar for additional information on using our online tools. Learn more about your options here. Please contact Jennifer Shaoul (. ) However, the application process and program requirements have been modified under COVID-19. Because of the COVID-19 crisis, that office is currently closed to the public. To apply for SNAP benefits in New York, click here: New York SNAP Eligibility Guide. The interview portion of the CA application process is being conducted by telephone. Under the federal waiver, until May 31, an interview is not required for issuance of expedited benefits. Clients can reach us by emailat. The requirements of individual grant opportunities vary by State agency and program. x\nF"g_FMHlA`B%$K1}^]r#)E&KqjGW_/FV{/Mmm?1VU^..5j0~k%_Z[P`CA:6VmrOL,3. Here is a. for clients regarding the public benefits changes that we have described. Use your EBT card to securely shop online. status, your Fair Fares NYC renewal period, or Access-A-Ride status. Next, you will be taken to a page where you will be required to enter your account email address/username and password, as shown below. ACCESS HRA mobile - your benefits on-the-go! BothWalmart,Amazon, andShopriteaccept online purchasing with New York EBT statewide. I am helping a friend upload documents but the system keeps telling me "We could not connect to the following system: SNAP (Food Stamps),Cash Assistance. In addition, if any clients have relapsed and are seeking treatment, staff will conduct a telephone assessment and refer them for treatment. With the ACCESS HRA mobile app,you canview: Additionally, you can upload requested documents as part of your application and recertification. ACCESS HRA mobile is available in English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese. Pending consideration of our extension request, clients are beginning to receive these notifications from the State. As provided last week, below are instructions for applying for Cash Assistance through Access HRA. The Cases section of NYCACCESSHRA lets you view the current status of your SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any upcoming Recertification dates. This is a benefit that is made available to clients who are in shelter or for some individuals facing eviction. Clients will now see an alert to register to vote. Enter your device passcode. For those of you experiencing the issue where when you try to upload documents you get the error "This file cannot be uploaded as it is too large", I figured out a workaround. 59 0 obj
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If you're a service provider, you can learn more on the NYC Health website, and you can refer eligible patients/clients by filling out the referral form and faxing it to 347-396-4360 or emailing it to nycnfp@health.nyc.gov . To resolve NYC ACCESS HRA network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". Get NYC ACCESS HRA for iOS latest version. The Vendor UserManual is a comprehensive guide for Grants Gateway users. I'm also not able to log into the website (even after changing my password). Clients will also be able to view apartments virtually. You can perform the following task online, as shown by the category below: SNAP or Food Stamps. If the individual does not have an e-mail address, please select the User Name option. This app is atrocious. Relief from an administrative enforcement -For forms to challenge an enforcement action see below: Customer Service - TheOCSS Customer Service Office is closed. Clients can do so by calling 929-221-7676 or emailing. Notify me of follow-up comments by email. To start the login process for your ACCESS HRA account, visit the ACCESS HRA account website at https://a069-access.nyc.gov/accesshra. While most interviews are waived, as outlined above, some clients are still required to have a phone interview. Follow instructions in the ACCESS HRA confirmation page and submit required documents using the. We recommend calling to ensure the particular location is open. ACCESS HRA has a mobile app that is available for both Apple and Android devices. Together with our network of providers, DHS is working hard to protect shelter residents and our shelter staff during this time. This application must be completed and returned by mail, In-person at the new address below, by email at BurialServices@hra.nyc.gov, or by fax at (917) 639-0476. Further information is available. 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