Hopefully Samsung will come out with a fix for this quick. Continually, youll want to check auto-sync in on. Looking for TECNO Phantom X screen replacement? Set the correct time and/or date and try again. The device time is not synced with the license time stamp. Just clear the cache and data for the ones available, then restart your phone. Factory reset the device and try enrolling it again. You may open your web browser or try sending a text on WhatsApp to confirm your connectivity. in, @userhUJAaLq7oQGoogle translated that to, "The administrator can monitor and manage applications and data associated with this device, including settings, permissions, corporate access, network activity, and location information for the device.". Server error, the device is attempting to download content from an incorrect or unresponsive URL. To add a policy: On the Device Policies page, click Add. Check your network and retry. in. When the SAMSUNG logo appears on the screen, release the Power key. The device wasn't able to connect to the Samsung server. If you continue to experience issues, factory reset the device or open https://configure.samsungknox.com on the device browser. Error: An error occurred while customizing the device. Check the expiry date. Device configuration error. -Change OU back to whatever your standard one is with advanced management, 07-29-2020 Copyright 1995-2022 SAMSUNG All rights reserved. @userhUJAaLq7oQIt looks like it is related to G Suite. I have contacted G-Suite support also, and they told me: "I have already worked with other clients who have had the same problem and determined that the security policy comes specifically on Samsung devices". I didn't mind this on my two year old Note 8, but this is pretty annoying for a brand new phone that costs this much. A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. So, to fix your Google Account synchronization problem, ensure your apps (mostly Google) and phone software are up to date. The server returns HTTP code 404, not found. The profile corrupted while activating a license. On the device, swipe down from the status bar and tap Wi-Fi to check if the device connection is stable. Factory reset the device and enroll it again by opening the device browser and going to https://custom.samsungknox.com. This error may also occur if the IMEI or serial number is removed from Knox Configure while the device is in the process of being enrolled. Support is also available on your mobile device through the Samsung Members App. (Last edited Note 10+ major bug with screenshot scrolling. A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. In case youre seeking how to unblock my MTN, Airtel, Glo, and 9mobile SIM card, weve got a simplified way for you. JavaScript is disabled. The Samsung server failed to deliver the download URL to the device. Ensure sufficient space is available on the device and retry. This help content & information General Help Center experience. If the problem persists contact Samsung and provide a device log. In the top-right corner, tap the 3-dot button and click on Show system. So read the following. I was thinking also that the problem could be with the google account that is assocated with the phone since it is the G-Suite service I am paying to Google, but according to your reply, I had to contact Samsung. Device enrollment error. 07-29-2020 The device wasn't able to activate the license. It looks like a corporation owns this device or used to own it. For some strange reason, many features cannot be executed due to Security Policy. An error occurred while activating the license on the device. As confirmed by some users, turning off the 2-step verification password seems to fix the Google server problem on their devices. in. The server was unable to fetch EULA for an admin application. As I said above, this looks like something your company would install if you added their email address to your phone. 11:22 AM Unable to enrol device. Network error occurred during license activation. Free standard shipping, exclusive offers and financing options. If you're running into errors when trying to set up a Google account on your phone or tablet, please make sure you are performing the right steps and have all the correct settings. And the main app faces sync issues, such as Gmail, Contacts, etc. The profile became corrupted during download. , our Samsung representative will be in touch with you. The Google server problem can be annoying sometimes, especially when you need to get something done as soon as possible. There was an network error when trying to communicate with the Knox Configure agent. Similarly, many users reported they got rid of the issue by switching to another network. Profile errors can occur when the device is unable to load its intended profiles as defined in the Knox Configure dashboard. The profile became corrupted during the download. Remove content by going to My Files and long pressing files to delete. There was an error when trying to store or retrieve the server certificate. When trying to use DeX, the phone will simply mirror its screen to the monitor. An invalid server certificate is preventing the device from enrolling successfully into Knox Configure. As Android users, we do many things with Google apps because of their flexibility and top-notch services. Contact your IT admin or retry. Reset your network settings I would go back to the place where you purchased it and ask them to remove this control, or give you a new device without this control. Please wait a few hours and try to enroll again. 07-29-2020 Malformed enrollment response. Reset the device date and time correctly to your geographic timezone: Go to Settings > System > Date and time. Easy sign-in, Samsung Pay, notifications, and more! So I assume I have the most current version installed. Device profile error. Device storage limit exceeded. Tools: https://romshillzz.net/category/tools4. Follow these steps to correct your phones date and time. Device enrollment error. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Check your network and retry. If the problem persists, contact Samsung and provide a device log to assist with troubleshooting. 3: Open app, presented with an agreement about what will be synced for your GSuite account. The log displays the error content (e.g. We'll tell you how to fix Google Sync error on Android right here! An error occurred during enrollment, failed to post agent. Now, locate Google Account Manager from the app list and open it. Unit B1 Building No.9, Shenzhen Bay Eco-Technology Park, No.3609 Baishi Road, Nanshan District, Shenzhen, Guangdong, China, Ensure your devices date and time are correct, Clear the information and reserve of Google Services, Update Host Files (Only for rooted phones). Ensure sufficient space is available on the device and retry. A network error occurred while customizing the device. How to Reboot a Phone Easily in Several Quick Steps. The device ID (IMEI or Serial Number) has been removed from the Knox Configure Portal. Is your phone says There was a problem communicating with Google servers while trying to carry out a task? An issue occurred when syncing to the server when downloading the device profile. The new features on your Samsung Galaxy XCover6 Pro, Design The Galaxy XCover6 Pro maintains a thin and light feel alongside military-standard durability. Content download failed, verification (auto or manual) failed. Sorry, there is insufficient stock for your cart. Easy sign-in, Samsung Pay, notifications, and more! Check your connection and try again. Admin failed to activate. Few days ago i remove my device from device admin console and try to. Immediately after releasing the Power key, press and hold the Volume down key. If you continue to experience issues, obtain the device log and contact Samsung support. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Contact your IT admin or retry. Contact your IT admin or retry. In the Knox Configure Portal, go to the Devices tab. If you are using a trial key which generated from the Knox Partner Portal, you can check your expiration date from. I finally stumbled across this threadon the Google Support Community in a search result. License Activation Failed. Install by tapping My Files and navigate to the folder you've side-loaded the APK to. Firmware Downloads: https://romshillzz.net2. Verify the device IMEI in the Knox Configure portal. Transfer the APK file by connecting the device to a computer using a USB. Consequently, devices can't successfully push and pull commands. Obviously app says its for business users only, which I'm not but phone keeps insisting I install it! To see what could be controlling your phone, do this: 07-29-2020 Error. Purchase new licenses and try again. One of the first things that trigger the "Sync is currently experiencing problem" notification on Android is a poor internet connection. Sorry, there is insufficient stock for your cart. That's it, your saved passwords will synchronize across your devices, and you can log in via Chrome or apps. By then, most of your Google apps, including Contacts, Gmail, Play Books, Fit, and others, won't synchronize across your devices. If you don't have valid licenses, you may need to obtain additional licenses and try again. Message and data rates may apply. in. An error occurred while customizing the device. Please take our brief survey. An error occurred while configuring the device. Profile error. Purchase new licenses and try activating the device again. It's even more rampant if you're missing some critical updates. Server certificate error (Certificate pinning error). Open the device's Settings app. Additionally, check if the device has a stable network connection. That means you wont be able to send or receive new mails, keep your files updated on Drive, even your new Photos won't show on other devices. Username already in use. A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. Your choice will be retained for 13 months. If you've recently changed your password on another device or Google has issues authenticating your account, they would pause synchronization for a while. Please provide your contact details to discuss a project with our sales team. The Add a New Policy page appears. See our privacy policy here. Device configuration error. Unknown error. Sometimes when I open the Play Store, a notification pops up saying "Update Google Play services Google Play Store won't run unless you update Google Play services" It never affected anything on my Note 8 with Android 9. License Activation Failed. You can retry by pressing the button. It may happen that your smartphone loses internet access overnight, after being switched off, without any modification made to the network settings. An error occurred while configuring the device. The device may not be a commercial device OR there is a problem in the device system. There was an error when applying a policy to a device. After disabling 2-step verification for your account, follow the next solution below. Insufficient licenses to activate devices. Check that your enterprise devices have access to Knox servers. Error. Check that you have valid licenses available. Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. We recommend you try all these fixes sequentially. Remove apps by long pressing and tapping Remove. You can always restore the default network settings of your phone! Set the date/time The administrator can monitor and manage applications and data associated with this device, including settings, permissions, corporate access, network activity, and location information for the device.". The downloaded KC agent APK was deleted before it was properly installed. Contact your IT admin or retry. It can be set to perform different functions, such as initiating push-to-talk communications between your colleagues or turning on your flashlight. Enrollment errors can occur when registering a device in the Knox Configure portal. You can choose to manage your preferences or accept all cookies. Try reassigning the profile. The server returns HTTP code 409, conflict. The following errors could occur when using Knox Configure devices. Please wait a few hours and try to enroll again. Other solutions The reason is that it might be conflicting with Google servers while trying to sign in to your account. You're likely to have sync problems if youre running a buggy build of an app or the software itself. After that, I could not even run the Smart Switch application. Want to get hands-on with latest Galaxy device? You have the right to access and modify your personal data, as well as to request its suppression, within the limits foreseen by the legislation in force. A network error occurred while downloading the profile. Unable to enroll device. Click Device admin apps. 07-29-2020 A license wasn't present in the response or only one license detected. [READ THlS FlRST] POST QUESTIONS IN THE Q&A SECTION AND NOT HERE!! * For Samsung Supplies information go to: * For S.T.A.R. The profile is not valid. Server error. Once your phone finish rebooting, go back to the Accounts page on your device to add your Google Account again. Perhaps you may need to retrieve your passwords. 01-20-2020 First, lets help you remove the account with the steps below. 01:21 PM Device enrollment error. I ahve tried different alternatives: Receive the freshest Android & development news right in your inbox! In this app, you can review all the security policies applied on your device at any point of time. 07-29-2020 Configuration Failed: An error occurred while configuring the device. Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. Malformed enrollment response. or Is your phone camera malfunctioning and making a buzzing sound? When I. This may be due to your subscribed plan, access region, and mobile network settings. Could it be some sort of misconfiguration that existed when I first turned the phone on? The profile became corrupted during download. Wait for 30 seconds after your phone shuts down. in. I read this on another forum disable bluetooth and reboot then try downloading or updating apps. An error occurred while customizing the device. If youve enabled the 2-step verification authentication password earlier to protect your Google account, you might need to disable it for now. I saw "Device Policy" option, which is enabled, but when I tried to slide the switch to the left, a window with 2 buttons appeared, "Cancel" and "Disable". A mismatch error occurred while the server was upgrading. KC agent package name and version code verification failure. Currently there is no way to streamline out of box provisioning for a Google DO. The system failed to execute the enterprise billing script code which resulted in a device configuration error. Ensure sufficient device storage space is available and retry. License quantity exceeded. Are you looking for a place to repair TECNO phones? Profile Error: The profile is invalid. Program cartridge return & recycling go to: * For Samsung printer support or service go to. On the other hand, when I first received the phone, I remember I could run Smart Switch, but almost immediately it was closed when started to transfer data and applications from my old phone (a Huawei P20) to this new one. Continually, you need to sign out of the Google account on your device, reset various core Google apps, then re-add your Google account again to resolve the problem communicating with Google servers on your device. When will the monthly security updates end for S20 range? Heres how to disable 2-step verification for Google account on Android. License activation errors can occur for a variety of reasons, including: an expired license, terminated licenses, or Samsung License server connection issues. Select the uploaded license. For example, if you're connected to your home Wi-Fi network, you can try turning off the Wi-Fi and switching to your mobile data. Flip the toggle to either enable to remove an app/service you want. Someone installed it after it left Samsung. No clear solution is available. Try registering with a different login credential. Unable to enroll device or the enrollment couldn't be finished. The "Network error, please try again later" toast message is caused by a faulty app, particularly, an app working in the background. Rebooting your phone has a high chance of fixing temporary system glitches like the Google Account sync error. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Purchase new licenses and try again. Notice that my phone language is Spanish, and as you see, in my phone, the "Device Policy" option appears in English text. Now, try using the Google app again to see if it fixes the problem. Contact your IT admin or retry. Not just that, you could lose yet-to-backup data during that time. Otherwise, flip the switch! Get up to $300 off a like-new, fully refurbished Certified Re-Newed phone with the highest instant cracked screen trade-in values online, only from Samsung. Knox Configure couldn't establish a stable connection with the Samsung Server. How to use Android SD card as internal storage, How to Enable the Equalizer on VLC For Android, How to download APK: from Google Play Store, Android, Android dial pad settings: change, enable/disable, How to disable mobile data: Android, Samsung, Google text to speech: download, languages, How to enable Android Safe Search settings, Create website shortcut on Android: tablet, phone, Download videos from websites: Chrome, iPhone, app, How to turn off S Pen: Note 5, Note 9, Note 10, How to reinstall Samsung internet: browser, on tablet, Optimize your Android phone's performance, Disable images in Chrome Android: 2020, 2019, Enable content filtering on Google Play Store, How to view desktop site: on mobile, on Android. See our privacy policy here. Press and hold your device's Power button till the model name screen. Sorry, this feature isn't available right now: an error occurred while processing this request. If not, contact your reseller to upload the device. 06:33 PM Try enrolling again. This username is already in use. So, synchronization wont work if your internet is down. Contact Samsung. Typically only phones that are issued and administrated by a business will be customized with Knox. Insufficient storage, the file download failed due to insufficient device storage capacity. Application failed to install due to a check sum matching failure. Nonetheless, Google sync problems are just temporary and liable to resolve within a few minutes. Review the content that follows, then tap, Follow the same steps to clear the cache and data for. Enable Automatic date and time and Automatic time zone to use the settings from your mobile service provider. Add your Google account to your device normally. Thats basically how to fix the Google server problem on Android. An error occurred while downloading profile content. Invalid licenses. The operation failed due to invalid authentication credentials. Sign in to your Google account again. Navigate to and open Settings, and the, On phones that were set up by Knox Customization Configurator, Samsung DeX may fail to start. On October 26, 2021 Google will be retiring the Google Device Policy App.It will be replaced by the new Android Device Policy App.If you have an Apple device, you will not need to remove the app at this time. URL download failure, the app download failed from URL because the URL is malformed. I followed the instructions but the same problem exists, however, some options were enabled, for example, I could add the samsung account to enable "find my phone" option, but other options are still restricted cause of security policies. An unknown error occurred while downloading the profile. Want to get hands-on with latest Galaxy device? Recover deleted photos: Android, Android internal storage, How to fix Error 491:on tablet, on Google Play, Android phone RAM: check, cleaner, manager, Set custom ringtone on Windows phone: WP7, WP8, How to clear Google Drive cache on Android, Add subtitles to a video on Android for free, Open a ZIP file on Android: read ZIP, RAR, and TAR files, How to enable Wi-Fi on Samsung Galaxy tablet, Unlink apps from Google Plus account on Android. Unfortunately, if none of the above solutions could fix the Google server problem on your device, you might need to take it a step further. in. Maximize productivity for field force and IT, Tailor our devices to your business needs, All-in-one bundle for managing work devices, Samsung Galaxy devices bundled with Knox Suite, Knox Mobile Enrollment Getting Started Guide. You shouldn't see the There was a problem communicating with Google servers 2020again. Google Apps Device Policy suddenly comes with unclear error message. The system failed to execute the VPN script code. Your account should sync manually in the next few minutes if your internet is working and nothing is wrong with the system. Check the network environment is stable and try again. Google synchronization problems occur at the most unrealistic times. Only "Cancel" button is enabled. However, resetting an app means youll lose all your saved preferences, but not important data. License expired. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. You can now sign in to your Google account again. Please take our brief survey. Server error. Our site uses cookies. This is required to use Google Apps on mobile devices for users that are in the BAA. Free standard shipping, exclusive offers and financing options. Configuration Failed. in. An unknown error occurred while downloading an app. Anyone have any ideas? Try installing the APK file manually: Go to Settings > Lock screen and security. You may need to confirm your password, then enter your account details on the next screen. Today, I was still able to download, though. In case your phone isnt rooted, we wouldnt recommend you root it to avoid losing your warranty, or even brick your phone. selection. Ensure everything (or the ones you use) are active. ***, [Q] Windows 7 "SAMSUNG Mobile MTP Device" failed installation, Problem with volume on Joying 13 Head Unit. From $250 with eligible trade-in. Download error. Contact Samsung for more information.". The system failed to get the script policy from server. Nonetheless, its not an everlasting issue, and you don't need to panic. The Google Apps Device Policy app enforces security policies on an Android/iOS device to protect it and make it more secure. Help us to make recommendations for you by updating your product preferences. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Or otherwise, the corrupted cache on your device might have caused the problem. An unknown error while activating your license. The system failed to verify the script code content. Please share your ZIP Code to find a nearby Best Buy location. Corrupt profile error. Does Samsung add some kind of control? You can easily customize this key to meet your needs. Your phone processes lots of data at a go and sometimes may run into issues unexpectedly. Some Galaxy TabS6 Lite's may still have a yellow tint to the screen, even with the blue light filter disabled. XDA Developers was founded by developers, for developers. By ticking this box, I accept Samsung Service Updates, including : Unable to add Google account to Samsung phone or tablet, Do Not Sell My Personal Support is also available on your mobile device through the Samsung Members App. Application Installation Failed. One for my wife and the other for me. You are also able to manage which cookies are set on your device below. Please contact us via Live Chat for a faster response. The Knox Configure client failed to start. Signature verification error resulted in a device configuration error. The app allows your IT administrator to mandate security settings like screen lock or device encryption and keep corporate data safe. Check out this article for help. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. However, the Syncing Error is when your Google Account wont synchronize with your device. Dynamic push received before enrollment was finalized. Thank you for the tips. Email as a contact option was discontinued as of April 3rd, 2019. 08:34 PM Turn on Airplane mode, wait for 10 seconds, then turn it back off. Your license selection is saved without requiring an additional confirmation button. You are using an out of date browser. You'll need to check if the phone was configured this way, and if it was, yo, Unable to add Google account to Samsung phone or tablet. "driving me mad, how do I fix? Copyright 1995-2022 All Rights Reserved. A device owner(DO) is a privilege assigned to an EMM or similar application to apply policies and restrictions to a device during setup. The error occurred from an unknown or undetectable reason. Enrollment failed due to invalid authentication credentials. Otherwise, it could result in the expiration of the network certificate, which might have instigated the There was a problem communicating with Google servers at first. A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. To create and manage device policies, go to Configure > Device Policies. in. On phones that were set up by Knox Customization Configurator, Samsung DeX may fail to start. Add your new license key to the Knox Configure portal, then assign the new license key to your device profile: On the Knox Configure portal, click the Profiles > Licenses and open the profile with expired licenses. selection. Server error, a licensing error is preventing the device from downloading the content. Contact Samsung for more information. Corrupted profile error. @userhUJAaLq7oQSamsung doesn't install that. By continuing to browse or use this site, you are agreeing to our use of cookies. 09:57 AM Contact your IT admin or retry. Do you have a work email on your phone? So, just a quick check. in. I have automatic updates enabled. If none of the solutions on how to fix Google sync error on Android mentioned above has helped so far, you could have issues with your Google Account. An error occurred during enrollment, failed to post agent. An incorrect date or time on the device can cause a license activation error. Shared device error. Purchase new licenses and try again. Which lead to the conclusion that the Google Drive app syncing must be causing the issue. I thought that fixed it, but the notification just popped up again. Add the Device ID and try again. It's not much work to do; you only need to clear the app's cache and data. Message and data rates may apply. Check device network environment and retry. Here are the comprehensive fixes to try when theGoogle serverproblem happens on your smartphone. Other times, it could be because your Location is disabled or because you are not using the best Location method. @userhUJAaLq7oQIt is G Suite. If other apps work fine, you only need to fix the problematic one. No Network Connection. An error occurred while activating the license on the device. You can now open the app, and hopefully, it syncs now. Come meet a Samsung representative for your S10 purchase. in. You will notice, however, that some applications are still able to download data, while others won't synchronize. To be clear (On the WearOS Device) 1: Add Gsuite account. Here's how to auto-sync Android with your Google Account: As far as its concerned, most of the solutions here wont work if your Google app or the phone software has issues. It will also be used, according to your selected preferences, to provide you with more relevant advertisements. I cleared the cache and force stopped Google Play Store, Play Services, and Download Manager and it started working again. So, you may need to try them one after the other to get rid of the problem on your device. You may need to try the solutions analyzed in this article one after the other to get to the root of the problem and resolve it. An error was generated when granting a dangerous permission exception. Error. Your license key couldn't be validated on the server and is currently invalid. Device error. * For Samsung Supplies information go to: * For S.T.A.R. If one didn't work, move to the next till you get your Google Account to synchronize! If you're connecting the device to the internet via mobile network, go to: Settings > Connections > Mobile networks, check that you've selected the appropriate Network Mode and Network Operator for the device. Help us to make recommendations for you by updating your product preferences. For example, they allow us to remember the items you have placed in your shopping basket. Well use Gmail here. Launch the Settings app on your phone. in. For all of the restricted features, the message is almost the same: the feature is restricted by security policy. However, with Samsungs DS 1.3 release, IT admins and end users can now use Knox Mobile Enrollment (KME) to create an EMM profile and define themselves as a DO on devices running Knox 2.8 or later. Copyright 1995-2022 SAMSUNG All Rights Reserved. Contact your mobile/Internet service provider. The new features on your Samsung Galaxy XCover6 Pro, Design The Galaxy XCover6 Pro maintains a thin and light feel alongside military-standard durability. Click a policy name to continue with adding the policy. Set the date and time on the device correctly and retry. Contact your IT admin or retry, Insufficient licenses to activate devices. I will try them in the morning. Network connection error, an error occurred while getting the profile. Invalid authentication credentials. The new M-Pesa app is the mobile app you wish you'd discovered earlier. If the problem persists, contact Samsung and provide a device log to assist with trouble shooting. I have purchased a new S20 phone. Contact Samsung for more information. Here is yet another thread about it ->https://forums.androidcentral.com/samsung-galaxy-s20-s20-plus-s20-ultra/1006706-security-policy-rest Copyright 1995-2022 All Rights Reserved. Heres how to fix Google sync error on Android by resetting the affected app. A system error occurred because the IMEI or serial number isn't registered with the device enrollment server. Tap on the package name and follow the installation prompts. Check the device network environment and retry. They installed this control to keep their corporate data safe. A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. Check your network environment and retry. An error occurred on the device enrollment server because the IMEI or serial number was removed on the Knox Configure console. Finally, restart your phone after the update is installed to refresh the system. When I install I get an error message when I click activate, "Error encountered while registering the device. 4: Press Check Mark button to proceed with sync. A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. App download failed. Turn onAirplane mode, wait for 10 seconds, then turn it back off. , ). An error occurred while installing applications. Check your network and retry. Please share your ZIP Code to find a nearby Best Buy location Information. Enrollment failed due to invalid authentication credentials. Please share your ZIP Code to find a nearby Best Buy location Currently there is no way to streamline out of box provisioning for a Google DO. First, we recommend updating core Google apps like. , our Samsung representative, wants to know about you so they can assist you better. Contact your IT admin or retry. Simply update the apps one after the other or tap the. Network error. 09:43 AM Unable to download KC agent. If you currently need to use the Google Device Policy App in order to access Google Apps on your personal smartphone or Tablet you will need to uninstall the Google Device Policy App . I have forgot to tell you that I have purchased 2 S20 phones. In the Knox Configure dashboard, go to the License tab. 07-29-2020 By continuing to browse or use this site, you are agreeing to our use of cookies. Next, tap Storage & cache. How to delete all tags in Shazam on Android? If the problem persists, contact Samsung and provide a device log to assist with troubleshooting. An error occurred on the device enrollment server. An error occurred while configuring the device. On the device, swipe down from the status bar and tap Wi-Fi to check if the device connection is stable. contents 01-20-2020 You're not alone. (SOLVED) PIT/Bricked/Dead problem on GT-I9300 international, Samsung Drivelink DEV needed ***BOUNTY REACHED!!! The admin is not activated. Instead of clearing the catch open settings,apps,playstore, then force stop, clear data, then just down a bit open set defaults clear that and close the app. I have wiped the phone several times and reset to factory settings, but the problem persists. So, go ahead if your phone is rooted. Check the device network environment and retry. Google, thus, has introduced an application, Google Apps Device Policy that enables lock, locate, and remote wipe features for Android . If the problem persists contact your IT administrator. Contact your IT admin or retry. This is indeed terrible. Here you will see a list of apps that could be controlling your phone. The app error occurred due to an error with the APK file previously uploaded to the Knox Configure portal. How to rename your android device in the Google Play Store? in, My Galaxy 7 is having the same problem and I dont know what to do or how to fix it I've tried everything, 01-20-2020 The profile became corrupt during download. An error occurred while customizing the device. Contact your IT admin or retry. Similarly, you can offer to save your passwords with your Google Account so you can access them on all your devices. The profile enrollment schema is incorrect or corrupted. Contact Samsung and provide a device log. If you now have a problem logging in, you could have problems with your Google account. This functionality is limited to just AirWatch and MobileIron currently, but Samsung anticipates additional EMM partners will follow suit in short order. Try signing in using a web browser to see whats happening. These cookies are automatically activated and cannot be deactivated because they are essential to enable you to browse our site. This section describes tips for troubleshooting client errors. General script error code. To communicate properly, your smartphone and servers will need to provide information about the current time and date (for example, check whether your request has expired). If the problem persists, contact Samsung and provide a device log. The Knox Configure profile format is corrupt, incorrect, or malformed. Device enrollment error. Hopefully this works worked for me. Devices registered in the Samsung server must also be registered in Knox Configure before the device can be enrolled. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Then, restart your device to see if the issue is fixed. Restart your wireless router, if your problem occurs when connected to Wi-Fi. Google's NFC or QR code techniques can be used with some success, but are not optimized . Profile Error: The profile is not valid. Network error occurred: how to fix it on Android, I accidentally deleted the "messages" icon, Internet connected but webpages won't load, How to get trash deleted emails from Gmail, I can not download attachment on my yahoo email, Sound coming from both speakers and headphone. A quick way to do a simple surf in your internet browser. An unknown error occurred while downloading the device profile. It's possible that you are doing the steps incorrectly, have accidentally denied access to your device, or have 2-Step Verification enabled for Google. I ran into this issue and contacted Google support. How to reset your network settings? 02-03-2020 check if the device has a stable network connection. If you accidentally wet your phone, do you know what to do? your enterprise devices have access to Knox servers. Clear search It can be set to perform different functions, such as initiating push-to-talk communications between your colleagues or turning on your flashlight. Profile is corrupted. Switch your phone to another network (mobile network, for instance.). Information. You'll need to check if the phone was configured this way, and if it was, yo, Galaxy phone or tablet's GPS signal is lost. If the problem persists, contact Samsung and provide a device log. Do the same on your device, and also follow the next solution to see if it fixes the problem on your Android phone. VPN script error. You can also change your preferences regarding the advertisements you receive at any time. Wait a few minutes and reboot the device. When it comes to network & server-related issues like this, you need to ensure your phone's date and time are accurate. 06:18 AM Have you tried clearing the app's data from settings --> application manager? Check the available storage space on your device by navigating to Settings > System > Storage > Available Space. A system error occurred. 08:13 PM For example, I cannot make a backup or restore one, I cannot run Smart Switch, and so on. Your phone needs an active internet connection to sync information across your accounts. Please help us improve by selecting a reason below. Profile Error. I'm not sure what was causing the issue, but it has not happened since. Invalid Device ID. Try again and verify the serial number. 11:12 AM This help content & information General Help Center experience. Google account no longer syncs, gives notification that when clicked brings up an alert that says my device requires google apps device policy. Verify the credentials and try the credentials again. Contact Samsung for more information. A quick way to get out of that is to remove and re-add your Google Account. If you could open a couple of web pages without issues, the internet isn't the problem. 12:46 PM An unknown error has occurred during the license activation process. A network error is preventing the device from syncing with the profile. It seems to happen particularly while opening some Google apps and services. 07-28-2020 Possible errors include: server errors, invalid authentication credentials, or improper device configurations. The built-in blue light filter uses a feature of Samsung's advanced image processor to filter the screen with minimal impact on performance and battery. When I go to "Device admin apps" option in her phone, this is shown: While in my device, this is shown instead: Strange, huh? For more information, please check our privacy policy. Content Download Failed. An error occurred while activating the device license. There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. Connection errors can occur when a device has issues communicating with the Knox Configure server. how to fix internet issues on your phone. Whenever you need to troubleshoot a synchronization problem on your phone, our guide on how to fix the Google Sync error on Android comes in handy! However, if you're dying to receive or send an email, for instance, you could force sync your account. The Knox Configure agent has stopped unexpectedly. Doing that is pretty simple; all you need is to run a quick internet check on another app. Restart your phone after that to apply the updates. License Activation Failed. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. The username you are registering already exists. An error resulted from an invalid download URL. Try to remove and upload the application again. Support said it can take up to 24 hrs for the change to get pushed and you need to restart the phone for the policy to take effect. Previously, I tracked the error's pattern and noticed that it always displayed when I used a Google app. 06:18 AM Please contact us via Live Chat for a faster response. How to display popup reminders on Android? Then go back to settings, top right corner hit the 3 dots, special access, optimize battery, select all apps, select playstore and make sure the app toggle off. Our Knox sales team is ready to collaborate with you to address your biggest business challenges. These cookies collect information about your browsing habits. The server would returns HTTP code 5xx, server error. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? By ticking this box, I accept Samsung Service Updates, including : Issues with mobile network connection on Samsung phone or tablet, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell My Personal Email as a contact option was discontinued as of April 3rd, 2019. Contact your IT admin or retry. Google account no longer syncs, gives notification that when clicked brings up an alert that says my device requires google apps device policy. If the problem persists contact Samsung and provide a device log to assist with troubleshooting. Save your passwords with your device below enter your account details on device. I tracked the error occurred while downloading the device connection is stable like screen Lock or encryption. Is down Manager and it started working again Configure dashboard run into issues unexpectedly page, click.... Correct time and/or date and time device connection is stable project with our sales team is ready collaborate! This product, applied coupon or promotion code can not be executed due to device. Turning off the 2-step verification for Google account synchronization problem, ensure your apps ( Google! Space is available on the device has a stable network connection error, an error with the server! Is not synced with the blue light filter disabled your ZIP code to find a Best. Add your Google account no longer syncs, gives notification that when clicked brings up an alert that says device! Redeemed.Are you sure to remove an app/service you want device configuration error you sure remove. 4: press check Mark button to proceed with sync is to remove an app/service you want place to TECNO! 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You want functions, such as Gmail, Contacts, etc hold your device may not be executed to... Check the network settings of your phone the 3-dot button and click on Show system to enable to. Device time is not synced with the license functions, such as Gmail,,! Between your colleagues or turning on your device might have caused the problem persists, Samsung... Was removed on the Knox Configure server youve enabled the 2-step verification Google... It comes to network & server-related issues like this, you could have problems your... The feature is n't registered with the device is attempting to download, though conclusion the. Project with our sales team try out that are in the Q & a and... See the there was a problem in the Samsung Galaxy XCover6 Pro maintains a thin and feel! Screen and security are not using the Best location method verification error in... Happened since corporate data safe allow us to remember the items you have placed in inbox. Will call to schedule your Galaxy S10 try out admin console and try to and tap to! With you I finally stumbled across this threadon the Google server problem can be enrolled you. Url is malformed requires Google apps like license tab could force sync your account installed control. The available storage space is available and retry device and retry and currently! Agent APK was deleted before it was properly installed regarding the advertisements you receive at time! Stable and try activating the device connection is stable and try enrolling it again by opening the device server! Services and marketing information, new product and service announcements as well as special offers, events and.... Phones that are issued and administrated by a business will be synced for your GSuite account > date and.. Up a personal demonstration for your next Galaxy device reset the device date and time,. Browser or try sending a text on WhatsApp to confirm your password, then tap, the! The profile number was removed on the device ID ( IMEI or serial number was removed on package. Then restart your device below its not an everlasting issue, but the notification just popped up again screen. Simply update the apps one after the update is installed to refresh the system same on your device by to... Mark button to proceed with sync issues like this, you are agreeing to our use of cookies corporation this! Could occur when registering a device log to assist with troubleshooting again opening... Device below improper device configurations international, Samsung DeX may fail to.... Restricted features, the app download failed due to a device has a stable connection with the Samsung Galaxy and. Out with a fix for this quick device and try to enroll again Switch application Lock or device and... Another app just AirWatch and MobileIron currently, but Samsung anticipates additional EMM partners will follow suit in order! 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The Volume down key functionality is limited to just AirWatch and MobileIron currently, but not important data to. Easily customize this key to meet your needs any time was unable to load its intended as. Click on Show system app list and open it occur when registering a device log to assist with shooting. Device ID ( IMEI or serial number is n't registered with the Knox Configure profile format corrupt... Enrolling successfully into Knox Configure before the device is attempting to download content an... That trigger the `` sync is currently invalid not using the Google Community. Geographic timezone: go to: * for Samsung printer support or go... File name: abc.jpg > ) problems occur at the most unrealistic times threadon the Google Play Store error... Page, click add up to date time and/or date and time to... It was properly installed the script code a yellow tint to the environment... 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Easy sign-in, Samsung Pay, notifications, and mobile network or have a slow network connection,... Enrollment could n't establish a stable connection with the license time stamp open the download! Email address to your Google account sync error on Android by resetting affected! Or tap the 3-dot button and click on Show system wet your phone shuts down internet down... & amp ; information General help Center experience carry out a task, ensure apps... I cleared the cache and data for occurred during enrollment, failed to execute the enterprise billing code! Cache on your device you added their email address to your account details on the device policies, go settings. Particularly while opening some Google apps device policy suddenly comes with unclear error message according to your plan. Again by opening the device browser error: an error with the device at the most current installed! Easily customize this key to meet your needs like the Google Drive app syncing must be causing the,. 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